Returns & Exchanges
We want you to love your purchase, but if you are not completely satisfied, we offer a flexible return policy for items in their original condition within 30 days of purchase. Whether you prefer to return in-store or by mail, we strive to make the process as seamless as possible.
Return Process
- 1.Prepare Your Package
Place the unworn items with original tags attached back into the original shipping bag or box, ensuring the package is securely sealed.
- 2.Generate a Return Label
Visit our online returns portal to request a prepaid shipping label, which will be sent to your email for easy printing.
- 3.Ship the Items
Affix the prepaid label to your package and drop it off at any authorized Canada Post location or scheduled pickup point.
- 4.Receive Your Refund
Once our warehouse inspects and processes your return, a refund will be issued to your original method of payment within 5 to 10 business days.